---
title: "AI automation for SMBs: one workflow, one number"
description: "Automations wired into existing tools, focused on the tasks that actually consume time."
canonical: "https://www.gatien.dev/en/services/automatisation-ia-pme"
---

# AI automation for SMBs: one workflow, one number

Automations wired into existing tools, focused on the tasks that actually consume time.

I work from Quebec with SMBs whose files are in French, often in Outlook, SharePoint, or a CRM already in place. We automate one pipeline: trigger, system of record, human gate, one number to watch.

Audience: Canadian and Quebec SMBs, operations teams, leadership, support, and administration.

## What I build

- **Automatic triage**: Classify requests, detect priorities, and prepare the right routing without removing human control.
- **Document extraction**: Read recurring documents and produce structured fields for Excel, CRM, ERP, or an internal database.
- **Assisted reporting**: Turn scattered information into regular summaries, alerts, or progress tables.
- **Connected automation**: Connect AI to your existing tools with APIs, webhooks, n8n, Make, or custom development.

## Contact

Email gatien.boquet@gmail.com or book https://cal.com/gatien-boquet-x6xt0h/15min.

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